# hi Help Center

> Help center for hi

## English

### About hi

- [What is hi?](https://help.hi.com/en/articles/6018653-what-is-hi.md): hi is building the world’s most user-friendly and functional crypto & fiat app. Learn more about hi.
- [Our Company](https://help.hi.com/en/articles/6045844-our-company.md)
- [Our Community](https://help.hi.com/en/articles/6045857-our-community.md): How can I join the hi community?
- [Our Team](https://help.hi.com/en/articles/6045843-our-team.md): General information about our team
- [How do I make a formal complaint about Crypto Rewards?](https://help.hi.com/en/articles/7995102-how-do-i-make-a-formal-complaint-about-crypto-rewards.md)

### Availability & Eligibility

- [What do I need to become a hi member?](https://help.hi.com/en/articles/6579413-what-do-i-need-to-become-a-hi-member.md): Become a member by earning status points and get access to the Card and Benefits

### Identity verification \(KYC\)

- [All About: KYC verification](https://help.hi.com/en/articles/5861385-all-about-kyc-verification.md): Information about the documents needed for verification and the KYC process
- [Step-by-Step Guide to ID Verification - Tier 1](https://help.hi.com/en/articles/6447963-step-by-step-guide-to-id-verification-tier-1.md): A step-by-step to verify your identity so you can get the most out of your experience with hi.
- [How to correctly upload ID for KYC?](https://help.hi.com/en/articles/5862627-how-to-correctly-upload-id-for-kyc.md): Important tips for uploading your ID
- [How to take a good Liveness Photo for KYC?](https://help.hi.com/en/articles/9833073-how-to-take-a-good-liveness-photo-for-kyc.md): Important reminders for taking a liveness photo
- [I got rejected in the KYC process, why?](https://help.hi.com/en/articles/5862365-i-got-rejected-in-the-kyc-process-why.md): Information about most common rejection reasons
- [I did not receive the OTP](https://help.hi.com/en/articles/5862639-i-did-not-receive-the-otp.md): Information on how to proceed if you haven't received an OTP
- [What is “Source of Funds” and what documents are accepted?](https://help.hi.com/en/articles/6096405-what-is-source-of-funds-and-what-documents-are-accepted.md)
- [What documents are accepted for "Proof of Residence"?](https://help.hi.com/en/articles/9229886-what-documents-are-accepted-for-proof-of-residence.md)
- [Why is the market/region I am in not supported?](https://help.hi.com/en/articles/6045891-why-is-the-market-region-i-am-in-not-supported.md)

### Your .hi Web3 Identity - powered by Unstoppable Domains

- [Eligibility Criteria for your .hi Domain](https://help.hi.com/en/articles/6857977-eligibility-criteria-for-your-hi-domain.md)
- [Video Tutorial | Claim Your Free .hi Domain](https://help.hi.com/en/articles/6857992-video-tutorial-claim-your-free-hi-domain.md)
- [Claiming your .hi Domain - FAQs](https://help.hi.com/en/articles/6857988-claiming-your-hi-domain-faqs.md)
- [About Premium .hi Domains](https://help.hi.com/en/articles/8237790-about-premium-hi-domains.md)
- [How to Purchase a Premium .hi Domain](https://help.hi.com/en/articles/8237796-how-to-purchase-a-premium-hi-domain.md)

### Security at hi

- [How can I protect myself online and keep my funds safe?](https://help.hi.com/en/articles/5863418-how-can-i-protect-myself-online-and-keep-my-funds-safe.md): A helpful list of best practices to apply when accessing hi.com from your device.
- [How do you keep my money & personal information safe?](https://help.hi.com/en/articles/5861389-how-do-you-keep-my-money-personal-information-safe.md): Details about our financial and data security measures
- [What is a multi-layer security matrix?](https://help.hi.com/en/articles/5861398-what-is-a-multi-layer-security-matrix.md)
- [What should I do if I lose my phone?](https://help.hi.com/en/articles/5861392-what-should-i-do-if-i-lose-my-phone.md)
- [How to set up your hi 2FA](https://help.hi.com/en/articles/6046207-how-to-set-up-your-hi-2fa.md): Information about hi App two-factor authenticator \(2FA\) setup
- [What should I do if I lose access to Google Authenticator?](https://help.hi.com/en/articles/6095235-what-should-i-do-if-i-lose-access-to-google-authenticator.md)
- [How to protect yourself from APP frauds](https://help.hi.com/en/articles/8679726-how-to-protect-yourself-from-app-frauds.md)

### Your hi Account

- [Creating your hi Account](https://help.hi.com/en/articles/6045862-creating-your-hi-account.md): All about nicknames, invite links and accessing your hi account
- [How do I change my hi nickname?](https://help.hi.com/en/articles/6844525-how-do-i-change-my-hi-nickname.md): Here's how you can amend your hi nickname
- [I lost my phone. How can I access my hi account?](https://help.hi.com/en/articles/6045886-i-lost-my-phone-how-can-i-access-my-hi-account.md)
- [I have not received my SMS verification, why?](https://help.hi.com/en/articles/6045890-i-have-not-received-my-sms-verification-why.md)
- [Can I have more than one account?](https://help.hi.com/en/articles/6045892-can-i-have-more-than-one-account.md)
- [My email is not being verified - please help.](https://help.hi.com/en/articles/6045893-my-email-is-not-being-verified-please-help.md)
- [How old do I need to be to become a member?](https://help.hi.com/en/articles/6045889-how-old-do-i-need-to-be-to-become-a-member.md)
- [What should I do if the chatbot on Telegram is not responding?](https://help.hi.com/en/articles/6045903-what-should-i-do-if-the-chatbot-on-telegram-is-not-responding.md)

### hi Rewards, Bonuses & Incentives

- [Trading Bonus - Coming Soon](https://help.hi.com/en/articles/6046221-trading-bonus-coming-soon.md): Convert your Crypto and get a bonus!

### hi Mobile Apps, Products & Services

- [Address Book](https://help.hi.com/en/articles/7210351-address-book.md): How to add a crypto wallet to your hi Address Book
- [Exporting your Transaction History](https://help.hi.com/en/articles/7253334-exporting-your-transaction-history.md): Here's how you can export a PDF or CSV of your full transaction history for reporting purposes
- [Understanding Futures Trading](https://help.hi.com/en/articles/10208869-understanding-futures-trading.md): Brief explanation of Futures contracts
- [Rewards, Vault, Earnings and Flexible - what are these?](https://help.hi.com/en/articles/6045985-rewards-vault-earnings-and-flexible-what-are-these.md): Explaining how your hi Wallet works
- [Which tokens are supported on the hi platform?](https://help.hi.com/en/articles/6045987-which-tokens-are-supported-on-the-hi-platform.md): Currently supported tokens
- [Which trading pairs are available on the hi Exchange?](https://help.hi.com/en/articles/6636620-which-trading-pairs-are-available-on-the-hi-exchange.md): Trade your favourite cryptocurrencies with USDT, USDC and BTC
- [hi Flexible Earn](https://help.hi.com/en/articles/6046018-hi-flexible-earn.md): Earn highly competitive rates on your assets, with NO lock-up
- [hi Fixed Earn](https://help.hi.com/en/articles/6046012-hi-fixed-earn.md): Earn up to 20% APY on your Crypto
- [What's the difference between Auto-Earn and Auto-Renew?](https://help.hi.com/en/articles/6513914-what-s-the-difference-between-auto-earn-and-auto-renew.md)
- [CashHash, explained](https://help.hi.com/en/articles/6046031-cashhash-explained.md): All about CashHash, send money without specifying a recipient
- [How to send money with hi](https://help.hi.com/en/articles/6046027-how-to-send-money-with-hi.md): Sending money should be as easy as sending a message
- [Convert Crypto Dust to HI](https://help.hi.com/en/articles/7210342-convert-crypto-dust-to-hi.md): For any tokens that have a monetary equivalent value of 5 USD or less can now be changed to HI that goes directly to your Flexible.

### hkx.hi.com - exclusively for Hong Kong members

- [Spot Trading Tutorial](https://help.hi.com/en/articles/7958134-spot-trading-tutorial.md): How to buy and sell crypto using hkx.hi.com

### hi Benefits

- [Membership Benefits at hi](https://help.hi.com/en/articles/7992716-membership-benefits-at-hi.md): Membership Tiers and hi Benefits
- [Why do I have the option to connect an external wallet to hi?](https://help.hi.com/en/articles/6095246-why-do-i-have-the-option-to-connect-an-external-wallet-to-hi.md)
- [Travel Benefits with hi](https://help.hi.com/en/articles/6853616-travel-benefits-with-hi.md): The best rates, guaranteed at more than 4,000 handpicked, luxury hotels across the globe
- [Ways to earn Membership Status Points](https://help.hi.com/en/articles/7969005-ways-to-earn-membership-status-points.md)
- [hi Merch - Product Information, Order Details and Shipping](https://help.hi.com/en/articles/8198563-hi-merch-product-information-order-details-and-shipping.md)
- [hi Merch - Receiving Rebates](https://help.hi.com/en/articles/8198731-hi-merch-receiving-rebates.md)

### Contact hi

- [How can I get in touch with the hi team?](https://help.hi.com/en/articles/6046183-how-can-i-get-in-touch-with-the-hi-team.md): Contacting hi

## Français

### Carte de débit hi

- [Comment démarrer avec la carte physique](https://help.hi.com/fr/articles/8060619-comment-demarrer-avec-la-carte-physique.md)
- [Activer votre carte virtuelle - Guide de démarrage rapide](https://help.hi.com/fr/articles/6853582-activer-votre-carte-virtuelle-guide-de-demarrage-rapide.md): Suivez ce guide étape par étape pour activer votre carte virtuelle pour la première fois
- [Spend Rewards - Obtenez jusqu'à 5 % de remise sur vos dépenses](https://help.hi.com/fr/articles/6579433-spend-rewards-obtenez-jusqu-a-5-de-remise-sur-vos-depenses.md)
- [Abonnements numériques](https://help.hi.com/fr/articles/6579438-abonnements-numeriques.md)

### Disponibilité et éligibilité

- [De quoi ai-je besoin pour devenir un membre hi ?](https://help.hi.com/fr/articles/6579413-de-quoi-ai-je-besoin-pour-devenir-un-membre-hi.md): Devenez membre en gagnant des points de statut et accédez à la carte et aux avantages.
- [Quand la hi card sera-t-elle déployée dans le reste du monde ?](https://help.hi.com/fr/articles/6579412-quand-la-hi-card-sera-t-elle-deployee-dans-le-reste-du-monde.md)

### Vérification d'identité \(KYC\)

- [Qu'est-ce que la "provenance des fonds" et quels documents sont acceptés ?](https://help.hi.com/fr/articles/6096405-qu-est-ce-que-la-provenance-des-fonds-et-quels-documents-sont-acceptes.md)
- [Pourquoi le pays/la région où je me trouve n'est-il pas pris en charge ?](https://help.hi.com/fr/articles/6045891-pourquoi-le-pays-la-region-ou-je-me-trouve-n-est-il-pas-pris-en-charge.md)

### Your .hi Web3 Identity - powered by Unstoppable Domains

- [À propos des domaines .hi Premium](https://help.hi.com/fr/articles/8237790-a-propos-des-domaines-hi-premium.md)
- [Comment acheter un domaine .hi Premium](https://help.hi.com/fr/articles/8237796-comment-acheter-un-domaine-hi-premium.md)

### La sécurité chez hi

- [Qu'est-ce qu'une matrice de sécurité multicouche ?](https://help.hi.com/fr/articles/5861398-qu-est-ce-qu-une-matrice-de-securite-multicouche.md)
- [Que dois-je faire si je perds mon téléphone ?](https://help.hi.com/fr/articles/5861392-que-dois-je-faire-si-je-perds-mon-telephone.md)

### Votre compte hi

- [J'ai perdu mon téléphone. Comment puis-je accéder à mon compte hi ?](https://help.hi.com/fr/articles/6045886-j-ai-perdu-mon-telephone-comment-puis-je-acceder-a-mon-compte-hi.md)
- [Puis-je avoir plus d'un compte ?](https://help.hi.com/fr/articles/6045892-puis-je-avoir-plus-d-un-compte.md)
- [Quel âge dois-je avoir pour devenir membre ?](https://help.hi.com/fr/articles/6045889-quel-age-dois-je-avoir-pour-devenir-membre.md)
- [Que dois-je faire si le chatbot ne répond pas ?](https://help.hi.com/fr/articles/6045903-que-dois-je-faire-si-le-chatbot-ne-repond-pas.md)

### HI, notre token d&\#39;adhésion

- [À propos du HI](https://help.hi.com/fr/articles/6045905-a-propos-du-hi.md)

### Personnalisation de la carte - Métaux précieux et NFT

- [Personnalisation de la carte - Métaux précieux et NFT](https://help.hi.com/fr/articles/6579445-personnalisation-de-la-carte-metaux-precieux-et-nft.md)

### Apps mobiles hi, produits et services

- [Que sont Flexible, Vault, Récompenses et Earnings ?](https://help.hi.com/fr/articles/6045985-que-sont-flexible-vault-recompenses-et-earnings.md): Fonctionnement de votre wallet hi
- [Tout sur les IBAN personnels](https://help.hi.com/fr/articles/6443594-tout-sur-les-iban-personnels.md): Tout ce que vous devez savoir sur l'IBAN chez hi.
- [Tutoriels sur les dépôts IBAN](https://help.hi.com/fr/articles/6466112-tutoriels-sur-les-depots-iban.md): Voici comment alimenter votre IBAN personnel en EUR depuis d'autres néobanques
- [Acheter et vendre des cryptos](https://help.hi.com/fr/articles/6046189-acheter-et-vendre-des-cryptos.md): Informations sur les fonctionnalités actuellement disponibles

### hi Benefits

- [Avantages de l'adhésion à hi](https://help.hi.com/fr/articles/7992716-avantages-de-l-adhesion-a-hi.md): Niveaux d'adhésion et avantages
- [Pourquoi ai-je la possibilité de connecter un wallet externe à Hi ?](https://help.hi.com/fr/articles/6095246-pourquoi-ai-je-la-possibilite-de-connecter-un-wallet-externe-a-hi.md)
- [Avantages de voyage avec hi](https://help.hi.com/fr/articles/6853616-avantages-de-voyage-avec-hi.md): Les meilleurs tarifs, garantis dans plus de 4 000 hôtels de luxe triés sur le volet à travers le monde
- [Informations sur le produit, détails de la commande et livraison](https://help.hi.com/fr/articles/8198563-informations-sur-le-produit-details-de-la-commande-et-livraison.md)
- [Recevoir des remises](https://help.hi.com/fr/articles/8198731-recevoir-des-remises.md)

### Carte cadeau hi

- [Cartes-cadeaux hi](https://help.hi.com/fr/articles/6046051-cartes-cadeaux-hi.md): Informations sur les cadeaux en crypto

## Deutsch

### hi Debitkarte

- [So starten Sie mit der physischen Karte](https://help.hi.com/de/articles/8060619-so-starten-sie-mit-der-physischen-karte.md)
- [Aktivieren Sie Ihre virtuelle Karte - Schnellstartanleitung](https://help.hi.com/de/articles/6853582-aktivieren-sie-ihre-virtuelle-karte-schnellstartanleitung.md): Folgen Sie dieser Schritt-für-Schritt-Anleitung, um Ihre Virtual Card zum ersten Mal zu aktivieren
- [Geben Sie Krypto & Fiat aus](https://help.hi.com/de/articles/6579428-geben-sie-krypto-fiat-aus.md): Alles über die Finanzierung Ihrer Karte mit Krypto oder Ihrer persönlichen IBAN, die Berechnung Ihres ausgabefähigen Guthabens und mehr
- [Digitale Abonnements](https://help.hi.com/de/articles/6579438-digitale-abonnements.md)

### Verfügbarkeit & Teilnahmeberechtigung

- [Was brauche ich, um hi-Mitglied zu werden?](https://help.hi.com/de/articles/6579413-was-brauche-ich-um-hi-mitglied-zu-werden.md): Werden Sie Mitglied, indem Sie Statuspunkte sammeln und Zugriff auf die Karte und Vorteile erhalten

### Identitätsverifizierung \(KYC\)

- [Warum wird der Markt/die Region, in der ich mich befinde, nicht unterstützt?](https://help.hi.com/de/articles/6045891-warum-wird-der-markt-die-region-in-der-ich-mich-befinde-nicht-unterstutzt.md)

### Sicherheit bei hi

- [Was ist eine mehrschichtige Sicherheitsmatrix?](https://help.hi.com/de/articles/5861398-was-ist-eine-mehrschichtige-sicherheitsmatrix.md)

### Ihr hi Account

- [Ich habe meine SMS-Bestätigung nicht erhalten, warum?](https://help.hi.com/de/articles/6045890-ich-habe-meine-sms-best-auml-tigung-nicht-erhalten-warum.md)
- [Kann ich mehr als ein Konto haben?](https://help.hi.com/de/articles/6045892-kann-ich-mehr-als-ein-konto-haben.md)

### HI, unser Mitgliedschafts-Token

- [Über HI](https://help.hi.com/de/articles/6045905-uber-hi.md)

### Kartenanpassung - Edelmetalle & NFT

- [Kartenanpassung - Edelmetalle & NFT](https://help.hi.com/de/articles/6579445-kartenanpassung-edelmetalle-nft.md)

### hi Mobile Apps, Produkte & Services

- [Alles über individuelle IBANs](https://help.hi.com/de/articles/6443594-alles-uber-individuelle-ibans.md): Alles, was Sie über hi IBAN wissen müssen.
- [IBAN-Einzahlungs-Tutorials](https://help.hi.com/de/articles/6466112-iban-einzahlungs-tutorials.md): So können Sie Ihre persönliche IBAN in EUR von anderen Neobanken einzahlen

### hi Vorteile

- [Reisevorteile mit hi](https://help.hi.com/de/articles/6853616-reisevorteile-mit-hi.md): Garantiert die besten Preise in mehr als 4.000 handverlesenen Luxushotels auf der ganzen Welt
- [Produktinformation, Bestelldaten und Versand](https://help.hi.com/de/articles/8198563-produktinformation-bestelldaten-und-versand.md)
- [Erhalt von Rabatten](https://help.hi.com/de/articles/8198731-erhalt-von-rabatten.md)

### hi Geschenkkarte

- [hi Geschenkkarten](https://help.hi.com/de/articles/6046051-hi-geschenkkarten.md): Informationen über das Verschenken von Kryptowährungen

## Bahasa Indonesia

### Verifikasi identitas \(KYC\)

- [Mengapa pasar/wilayah tempat saya berada tidak didukung?](https://help.hi.com/id/articles/6045891-mengapa-pasar-wilayah-tempat-saya-berada-tidak-didukung.md)

### HI, Token Keanggotaan kami

- [Tentang HI](https://help.hi.com/id/articles/6045905-tentang-hi.md)

### Aplikasi Seluler hi, Produk & Layanan

- [Tutorial Setoran IBAN](https://help.hi.com/id/articles/6466112-tutorial-setoran-iban.md): Berikut cara mendanai IBAN pribadi EUR Anda dari neobank lain

### Keuntungan hi

- [Manfaat Perjalanan dengan hi](https://help.hi.com/id/articles/6853616-manfaat-perjalanan-dengan-hi.md): Tarif terbaik, dijamin di lebih dari 4.000 hotel mewah yang dipilih sendiri di seluruh dunia

## Italiano

### hi Carta di Debito

- [Come iniziare con la carta fisica](https://help.hi.com/it/articles/8060619-come-iniziare-con-la-carta-fisica.md)
- [Attiva la tua Carta Virtuale - Guida Rapida](https://help.hi.com/it/articles/6853582-attiva-la-tua-carta-virtuale-guida-rapida.md): Segui questa guida dettagliata su come attivare la tua Carta Virtuale per la prima volta.
- [Spendi Crypto e Fiat](https://help.hi.com/it/articles/6579428-spendi-crypto-e-fiat.md): Tutto su come finanziare la tua Carta con Crypto o il tuo IBAN personale, calcolare il tuo saldo spendibile e altro ancora
- [Premi Spesa - Ottieni fino al 5% di Rimborso](https://help.hi.com/it/articles/6579433-premi-spesa-ottieni-fino-al-5-di-rimborso.md)
- [Abbonamenti Digitali](https://help.hi.com/it/articles/6579438-abbonamenti-digitali.md)

### Disponibilità & Idoneità

- [Cosa mi serve per diventare un membro hi?](https://help.hi.com/it/articles/6579413-cosa-mi-serve-per-diventare-un-membro-hi.md): Diventate un membro accumulando punti status e accedi alla Carta e ai Vantaggi
- [Quando verrà introdotta la Carta di Debito hi nel resto del mondo?](https://help.hi.com/it/articles/6579412-quando-verra-introdotta-la-carta-di-debito-hi-nel-resto-del-mondo.md)

### Verifica dell'identità \(KYC\)

- [Che cos'è la "Fonte di finanziamento" e quali documenti sono accettati?](https://help.hi.com/it/articles/6096405-che-cos-e-la-fonte-di-finanziamento-e-quali-documenti-sono-accettati.md)
- [Perché il mercato/regione in cui mi trovo non è supportato?](https://help.hi.com/it/articles/6045891-perche-il-mercato-regione-in-cui-mi-trovo-non-e-supportato.md)

### Your .hi Web3 Identity - powered by Unstoppable Domains

- [Informazioni sui domini .hi Premium](https://help.hi.com/it/articles/8237790-informazioni-sui-domini-hi-premium.md)
- [Come acquistare un dominio .hi Premium](https://help.hi.com/it/articles/8237796-come-acquistare-un-dominio-hi-premium.md)

### Sicurezza su hi

- [Che cos'è una matrice di sicurezza multilivello?](https://help.hi.com/it/articles/5861398-che-cos-e-una-matrice-di-sicurezza-multilivello.md)

### Il tuo account hi

- [Ho perso il mio telefono. Come posso accedere al mio account hi?](https://help.hi.com/it/articles/6045886-ho-perso-il-mio-telefono-come-posso-accedere-al-mio-account-hi.md)
- [Non ho ricevuto il mio SMS di verifica, perché?](https://help.hi.com/it/articles/6045890-non-ho-ricevuto-il-mio-sms-di-verifica-perche.md)
- [Posso avere più di un account?](https://help.hi.com/it/articles/6045892-posso-avere-piu-di-un-account.md)
- [Posso cambiare il numero che ho utilizzato per creare il mio account?](https://help.hi.com/it/articles/5859777-posso-cambiare-il-numero-che-ho-utilizzato-per-creare-il-mio-account.md)
- [Quanti anni devo avere per poter diventare un membro?](https://help.hi.com/it/articles/6045889-quanti-anni-devo-avere-per-poter-diventare-un-membro.md)
- [Cosa devo fare se la chat-bot non risponde?](https://help.hi.com/it/articles/6045903-cosa-devo-fare-se-la-chat-bot-non-risponde.md)

### HI, il nostro Token di Iscrizione

- [Informazioni su HI](https://help.hi.com/it/articles/6045905-informazioni-su-hi.md)

### Personalizzazione della Carta - Metalli Preziosi & NFT

- [Personalizzazione Della Carta - Metalli Preziosi e NFT](https://help.hi.com/it/articles/6579445-personalizzazione-della-carta-metalli-preziosi-e-nft.md)

### hi Applicazioni Mobili, Prodotti & Servizi

- [Quali token sono supportati sulla piattaforma hi?](https://help.hi.com/it/articles/6045987-quali-token-sono-supportati-sulla-piattaforma-hi.md): Token attualmente supportati
- [Tutto sugli IBAN personali](https://help.hi.com/it/articles/6443594-tutto-sugli-iban-personali.md): Tutto quello che c'è da sapere sull'IBAN su hi.
- [Tutorial Deposito IBAN](https://help.hi.com/it/articles/6466112-tutorial-deposito-iban.md): Ecco come finanziare il tuo IBAN personale EUR da altre neobanche

### hi Benefici

- [Vantaggi dell'iscrizione a hi](https://help.hi.com/it/articles/7992716-vantaggi-dell-iscrizione-a-hi.md): Livelli di Affiliazione e Benefici hi
- [Vantaggi di Viaggio con hi](https://help.hi.com/it/articles/6853616-vantaggi-di-viaggio-con-hi.md): Le migliori tariffe, garantite in oltre 4.000 hotel di lusso selezionati in tutto il mondo.
- [Informazioni sul prodotto, dettagli dell'ordine e spedizione](https://help.hi.com/it/articles/8198563-informazioni-sul-prodotto-dettagli-dell-ordine-e-spedizione.md)
- [Ricevere Rimborsi](https://help.hi.com/it/articles/8198731-ricevere-rimborsi.md)

### hi Gift Card

- [hi Gift Cards](https://help.hi.com/it/articles/6046051-hi-gift-cards.md): Informazioni su come regalare Crypto

## 日本語

### hiデビットカード

- [物理カードの使用を開始する方法](https://help.hi.com/ja/articles/8060619-物理カードの使用を開始する方法.md)
- [バーチャル カードを有効にする - クイック スタート ガイド](https://help.hi.com/ja/articles/6853582-バーチャル-カードを有効にする-クイック-スタート-ガイド.md): 初めて暗号通貨カードをアクティブ化する方法については、この段階的なガイドに従ってください
- [リワードを使う - 最大5%還元](https://help.hi.com/ja/articles/6579433-リワードを使う-最大5-還元.md)
- [デジタルサブスクリプション](https://help.hi.com/ja/articles/6579438-デジタルサブスクリプション.md)

### 利用可能期間と利用資格

- [hi会員になるには何が必要ですか？](https://help.hi.com/ja/articles/6579413-hi会員になるには何が必要ですか.md): ステータスポイントを貯めて会員になると、カードや特典を利用できるようになる
- [hiカードはいつから世界に展開されるのですか？](https://help.hi.com/ja/articles/6579412-hiカードはいつから世界に展開されるのですか.md)

### 本人確認\(KYC\)

- [なぜ私がいるマーケット/地域はサポートされていないのですか？](https://help.hi.com/ja/articles/6045891-なぜ私がいるマーケット-地域はサポートされていないのですか.md)

### Your .hi Web3 Identity - powered by Unstoppable Domains

- [プレミアム .hi ドメインについて](https://help.hi.com/ja/articles/8237790-プレミアム-hi-ドメインについて.md)
- [プレミアム.hiドメインの購入方法](https://help.hi.com/ja/articles/8237796-プレミアム-hiドメインの購入方法.md)

### hiのセキュリティ

- [マルチレイヤー・セキュリティ・マトリックスとは何ですか？](https://help.hi.com/ja/articles/5861398-マルチレイヤー-セキュリティ-マトリックスとは何ですか.md)
- [携帯電話を紛失した場合、どうすればよいですか？](https://help.hi.com/ja/articles/5861392-携帯電話を紛失した場合-どうすればよいですか.md)

### あなたのhiアカウント

- [携帯電話を紛失してしまいました。どうすればhiアカウントにアクセスできますか？](https://help.hi.com/ja/articles/6045886-携帯電話を紛失してしまいました-どうすればhiアカウントにアクセスできますか.md)
- [SMS認証が届かないのですが、なぜですか？](https://help.hi.com/ja/articles/6045890-sms認証が届かないのですが-なぜですか.md)
- [複数のアカウントを持つことはできますか？](https://help.hi.com/ja/articles/6045892-複数のアカウントを持つことはできますか.md)
- [アカウント作成時に使用した番号を変更することはできますか？](https://help.hi.com/ja/articles/5859777-アカウント作成時に使用した番号を変更することはできますか.md)
- [メンバーになるには何歳である必要がありますか？](https://help.hi.com/ja/articles/6045889-メンバーになるには何歳である必要がありますか.md)
- [チャットボットが応答しない場合はどうすればよいですか？](https://help.hi.com/ja/articles/6045903-チャットボットが応答しない場合はどうすればよいですか.md)

### HI、メンバーシップトークン

- [HIについて](https://help.hi.com/ja/articles/6045905-hiについて.md)

### hi モバイルアプリ、製品・サービス

- [リワード、Vault、Earnings、Flexible、これらは何でしょうか？](https://help.hi.com/ja/articles/6045985-リワード-vault-earnings-flexible-これらは何でしょうか.md): hiウォレットの仕組みの説明
- [hiプラットフォームでは、どのトークンがサポートされていますか？](https://help.hi.com/ja/articles/6045987-hiプラットフォームでは-どのトークンがサポートされていますか.md): 現在サポートされているトークン
- [パーソナルIBANについてのすべて](https://help.hi.com/ja/articles/6443594-パーソナルibanについてのすべて.md): IBANのすべてがわかるhi.
- [暗号の購入と販売](https://help.hi.com/ja/articles/6046189-暗号の購入と販売.md): 現在利用可能な機能に関する情報

### hiの特典

- [メンバー特典のご案内](https://help.hi.com/ja/articles/7992716-メンバー特典のご案内.md): メンバー区分と特典
- [なぜ、hiに外部ウォレットを接続するオプションがあるのですか？](https://help.hi.com/ja/articles/6095246-なぜ-hiに外部ウォレットを接続するオプションがあるのですか.md)
- [hiと一緒に旅行特典](https://help.hi.com/ja/articles/6853616-hiと一緒に旅行特典.md): 世界4,000軒以上の厳選されたラグジュアリーホテルで、ベストレートを保証します。
- [製品情報、注文内容、配送について](https://help.hi.com/ja/articles/8198563-製品情報-注文内容-配送について.md)
- [リベートの受け取り](https://help.hi.com/ja/articles/8198731-リベートの受け取り.md)

### hiギフトカード

- [hiギフトカード](https://help.hi.com/ja/articles/6046051-hiギフトカード.md): 暗号通貨の贈与に関する情報

## 한국어

### hi 직불 카드

- [가상 카드 활성화 - 빠른 시작 가이드](https://help.hi.com/ko/articles/6853582-가상-카드-활성화-빠른-시작-가이드.md): 가상 카드를 처음으로 활성화하는 방법에 대한 이 단계별 가이드를 따르십시오.
- [디지털 구독](https://help.hi.com/ko/articles/6579438-디지털-구독.md)

### 가용성 및 자격

- [하이 회원이 되려면 무엇이 필요합니까?](https://help.hi.com/ko/articles/6579413-하이-회원이-되려면-무엇이-필요합니까.md): 등급 포인트를 적립하여 회원이 되어 카드 및 혜택을 이용하세요.

### Identity verification \(KYC\)

- [내가 속한 시장/지역이 지원되지 않는 이유는 무엇입니까?](https://help.hi.com/ko/articles/6045891-내가-속한-시장-지역이-지원되지-않는-이유는-무엇입니까.md)

### Your .hi Web3 Identity - powered by Unstoppable Domains

- [프리미엄 .hi 도메인 정보](https://help.hi.com/ko/articles/8237790-프리미엄-hi-도메인-정보.md)
- [프리미엄 .hi 도메인 구입 방법](https://help.hi.com/ko/articles/8237796-프리미엄-hi-도메인-구입-방법.md)

### hi 모바일 앱, 제품 및 서비스

- [hi 플랫폼에서 지원되는 토큰은 무엇입니까?](https://help.hi.com/ko/articles/6045987-hi-플랫폼에서-지원되는-토큰은-무엇입니까.md): 현재 지원되는 토큰
- [IBAN 예금 튜토리얼](https://help.hi.com/ko/articles/6466112-iban-예금-튜토리얼.md): 다른 네오뱅크에서 EUR 개인 IBAN에 자금을 조달하는 방법은 다음과 같습니다.

### hi 혜택

- [하이에서 멤버십 혜택](https://help.hi.com/ko/articles/7992716-하이에서-멤버십-혜택.md): 멤버십 등급 및 혜택
- [hi와 함께하는 여행 혜택](https://help.hi.com/ko/articles/6853616-hi와-함께하는-여행-혜택.md): 전 세계 4,000개 이상의 엄선된 고급 호텔에서 보장되는 최적의 요금

## Polski

### Karta Debetowa hi

- [Jak rozpocząć korzystanie z karty fizycznej](https://help.hi.com/pl/articles/8060619-jak-rozpoczac-korzystanie-z-karty-fizycznej.md)
- [Aktywacja Karty Wirtualnej - krótki przewodnik](https://help.hi.com/pl/articles/6853582-aktywacja-karty-wirtualnej-krotki-przewodnik.md): Krok po kroku pokażemy, jak aktywować Kartę Wirtualną po raz pierwszy
- [Nagrody za Wydatki - Uzyskaj do 5% zwrotu](https://help.hi.com/pl/articles/6579433-nagrody-za-wydatki-uzyskaj-do-5-zwrotu.md)
- [Subskrypcje cyfrowe](https://help.hi.com/pl/articles/6579438-subskrypcje-cyfrowe.md)

### Dostępność & Kryteria kwalifikacji

- [Co muszę zrobić, aby zostać członkiem hi?](https://help.hi.com/pl/articles/6579413-co-musze-zrobic-aby-zostac-czlonkiem-hi.md): Zostań członkiem, zdobywając punkty statusu i uzyskaj dostęp do Karty i Korzyści
- [Kiedy Karta hi zostanie wprowadzona na całym świecie?](https://help.hi.com/pl/articles/6579412-kiedy-karta-hi-zostanie-wprowadzona-na-calym-swiecie.md)

### Weryfikacja tożsamości \(KYC\)

- [Dlaczego rynek/region, w którym przebywam, nie jest obsługiwany?](https://help.hi.com/pl/articles/6045891-dlaczego-rynek-region-w-ktorym-przebywam-nie-jest-obslugiwany.md)

### Your .hi Web3 Identity - powered by Unstoppable Domains

- [Wszystko na temat domen premium .hi](https://help.hi.com/pl/articles/8237790-wszystko-na-temat-domen-premium-hi.md)
- [Jak kupić domenę premium .hi](https://help.hi.com/pl/articles/8237796-jak-kupic-domene-premium-hi.md)

### Bezpieczeństwo w hi

- [Czym jest wielowarstwowa matryca bezpieczeństwa?](https://help.hi.com/pl/articles/5861398-czym-jest-wielowarstwowa-matryca-bezpieczenstwa.md)
- [Co powinienem zrobić, jeśli zgubię telefon?](https://help.hi.com/pl/articles/5861392-co-powinienem-zrobic-jesli-zgubie-telefon.md)

### Twoje konto hi

- [Zgubiłem telefon. Jak mogę uzyskać dostęp do mojego konta hi?](https://help.hi.com/pl/articles/6045886-zgubilem-telefon-jak-moge-uzyskac-dostep-do-mojego-konta-hi.md)
- [Nie otrzymałem weryfikacji SMS, dlaczego?](https://help.hi.com/pl/articles/6045890-nie-otrzymalem-weryfikacji-sms-dlaczego.md)
- [Czy mogę mieć więcej niż jedno konto?](https://help.hi.com/pl/articles/6045892-czy-moge-miec-wiecej-niz-jedno-konto.md)
- [Czy mogę zmienić numer, którego użyłem do utworzenia konta?](https://help.hi.com/pl/articles/5859777-czy-moge-zmienic-numer-ktorego-uzylem-do-utworzenia-konta.md)
- [Ile trzeba mieć lat, aby móc zostać członkiem?](https://help.hi.com/pl/articles/6045889-ile-trzeba-miec-lat-aby-moc-zostac-czlonkiem.md)
- [Co zrobić, jeśli chatbot nie odpowiada?](https://help.hi.com/pl/articles/6045903-co-zrobic-jesli-chatbot-nie-odpowiada.md)

### HI, nasz token członkowski

- [Wszystko na temat HI](https://help.hi.com/pl/articles/6045905-wszystko-na-temat-hi.md)

### Aplikacje mobilne hi, Produkty & Usługi

- [Nagrody, Sejf, Zyski i Elastyczne - czym są?](https://help.hi.com/pl/articles/6045985-nagrody-sejf-zyski-i-elastyczne-czym-sa.md): Jak działa Twój Portfel hi
- [Jakie tokeny są obsługiwane na platformie hi?](https://help.hi.com/pl/articles/6045987-jakie-tokeny-sa-obslugiwane-na-platformie-hi.md): Obecnie obsługiwane tokeny
- [Wszystko na temat osobistych numerów IBAN](https://help.hi.com/pl/articles/6443594-wszystko-na-temat-osobistych-numerow-iban.md): Wszystko, co musisz wiedzieć o IBAN w hi.
- [Tutoriale dotyczące wpłat IBAN](https://help.hi.com/pl/articles/6466112-tutoriale-dotyczace-wplat-iban.md): Oto jak zasilić swój osobisty IBAN EUR z innych neobanków
- [Kupuj & sprzedawaj krypto](https://help.hi.com/pl/articles/6046189-kupuj-sprzedawaj-krypto.md): Informacje o aktualnie dostępnych funkcjach

### hi Korzyści

- [Korzyści z Członkostwa w hi](https://help.hi.com/pl/articles/7992716-korzysci-z-czlonkostwa-w-hi.md): Poziomy Członkostwa i Korzyści hi
- [Dlaczego mam opcję podłączenia zewnętrznego portfela do hi?](https://help.hi.com/pl/articles/6095246-dlaczego-mam-opcje-podlaczenia-zewnetrznego-portfela-do-hi.md)
- [Korzyści turystyczne z hi](https://help.hi.com/pl/articles/6853616-korzysci-turystyczne-z-hi.md): Najlepsze ceny gwarantowane w ponad 4000 wyselekcjonowanych, luksusowych hotelach na całym świecie
- [Informacje o produkcie, szczegóły zamówienia i wysyłka](https://help.hi.com/pl/articles/8198563-informacje-o-produkcie-szczegoly-zamowienia-i-wysylka.md)
- [Otrzymywanie rabatów](https://help.hi.com/pl/articles/8198731-otrzymywanie-rabatow.md)

### Karta Podarunkowa hi

- [Karta podarunkowa hi](https://help.hi.com/pl/articles/6046051-karta-podarunkowa-hi.md): Informacje na temat prezentów krypto

## Português

### Sobre hi

- [Como posso reclamar do IBAN ou do Cartão de Débito?](https://help.hi.com/pt/articles/7906854-como-posso-reclamar-do-iban-ou-do-cartao-de-debito.md): Como fazer uma reclamação oficial relacionada com o IBAN ou o Cartão de Débito
- [Como faço uma reclamação formal sobre as recompensas em Cripto?](https://help.hi.com/pt/articles/7995102-como-faco-uma-reclamacao-formal-sobre-as-recompensas-em-cripto.md)

### Cartão de débito da hi

- [Como começar com o cartão físico](https://help.hi.com/pt/articles/8060619-como-comecar-com-o-cartao-fisico.md)
- [Ative seu Cartão Virtual - Guia de Início Rápido](https://help.hi.com/pt/articles/6853582-ative-seu-cartao-virtual-guia-de-inicio-rapido.md): Siga este passo a passo sobre como ativar seu Cartão Virtual pela primeira vez
- [Gaste Cripto e Fiat](https://help.hi.com/pt/articles/6579428-gaste-cripto-e-fiat.md): Tudo sobre financiar seu cartão com Cripto ou seu IBAN pessoal, calcular seu saldo disponível e muito mais
- [Recompenas de Gastos - Ganhe até 5% de volta](https://help.hi.com/pt/articles/6579433-recompenas-de-gastos-ganhe-ate-5-de-volta.md)
- [Assinaturas digitais](https://help.hi.com/pt/articles/6579438-assinaturas-digitais.md)
- [Reembolsos e Estornos](https://help.hi.com/pt/articles/7046332-reembolsos-e-estornos.md)

### Disponibilidade e Elegibilidade

- [What do I need to become a hi member?](https://help.hi.com/pt/articles/6579413-what-do-i-need-to-become-a-hi-member.md): Torne-se um membro VIP acumulando pontos de status e tenha acesso ao Cartão e Benefícios
- [Quando o cartão hi será lançado para o resto do mundo?](https://help.hi.com/pt/articles/6579412-quando-o-cartao-hi-sera-lancado-para-o-resto-do-mundo.md)

### Verificação de identidade \(KYC\)

- [Por que o mercado/região em que estou não é apoiado?](https://help.hi.com/pt/articles/6045891-por-que-o-mercado-regiao-em-que-estou-nao-e-apoiado.md)

### Your .hi Web3 Identity - powered by Unstoppable Domains

- [Sobre domínios .hi premium](https://help.hi.com/pt/articles/8237790-sobre-dominios-hi-premium.md)
- [Como comprar um .hi Domain Premium](https://help.hi.com/pt/articles/8237796-como-comprar-um-hi-domain-premium.md)

### Segurança na hi

- [O que é uma matriz de segurança multicamada?](https://help.hi.com/pt/articles/5861398-o-que-e-uma-matriz-de-seguranca-multicamada.md)

### Sua conta da hi

- [Eu perdi meu telefone. Como posso acessar minha conta hi?](https://help.hi.com/pt/articles/6045886-eu-perdi-meu-telefone-como-posso-acessar-minha-conta-hi.md)
- [Posso ter mais de uma conta?](https://help.hi.com/pt/articles/6045892-posso-ter-mais-de-uma-conta.md)
- [Quantos anos preciso ter para me tornar um membro?](https://help.hi.com/pt/articles/6045889-quantos-anos-preciso-ter-para-me-tornar-um-membro.md)
- [O que devo fazer se o chatbot não estiver respondendo?](https://help.hi.com/pt/articles/6045903-o-que-devo-fazer-se-o-chatbot-nao-estiver-respondendo.md)

### Personalização de cartões - metais preciosos e NFT

- [Personalização de Cartões - Metais Preciosos e NFT](https://help.hi.com/pt/articles/6579445-personalizacao-de-cartoes-metais-preciosos-e-nft.md)

### Aplicativos hi, produtos e serviços para dispositivos móveis

- [Recompensas, Cofre, Ganhos e Flexível - o que são?](https://help.hi.com/pt/articles/6045985-recompensas-cofre-ganhos-e-flexivel-o-que-sao.md): Explicando como sua carteira hi funciona
- [Quais tokens são suportados na plataforma hi?](https://help.hi.com/pt/articles/6045987-quais-tokens-sao-suportados-na-plataforma-hi.md): Tokens atualmente suportados
- [Tudo sobre IBANs pessoais](https://help.hi.com/pt/articles/6443594-tudo-sobre-ibans-pessoais.md): Tudo o que você precisa saber sobre o IBAN da hi.
- [Tutoriais de Depósito IBAN](https://help.hi.com/pt/articles/6466112-tutoriais-de-deposito-iban.md): Veja como financiar seu IBAN pessoal EUR de outros neobanks
- [Compre e venda criptomoedas](https://help.hi.com/pt/articles/6046189-compre-e-venda-criptomoedas.md): Informações sobre a funcionalidade atualmente disponível
- [Explicando CashHash](https://help.hi.com/pt/articles/6046031-explicando-cashhash.md): Tudo sobre CashHash, envie dinheiro sem especificar um destinatário

### hi Benefícios

- [Benefícios de associação na hi](https://help.hi.com/pt/articles/7992716-beneficios-de-associacao-na-hi.md): Níveis de associação e benefícios da hi
- [Por que tenho a opção de conectar uma carteira externa a hi?](https://help.hi.com/pt/articles/6095246-por-que-tenho-a-opcao-de-conectar-uma-carteira-externa-a-hi.md)
- [Benefícios de viagem com a hi](https://help.hi.com/pt/articles/6853616-beneficios-de-viagem-com-a-hi.md): As melhores tarifas, garantidas em mais de 4.000 hotéis de luxo escolhidos a dedo em todo o mundo
- [hi Merch - Informações do produto, detalhes do pedido e envio](https://help.hi.com/pt/articles/8198563-hi-merch-informacoes-do-produto-detalhes-do-pedido-e-envio.md)
- [hi Merch - Recebendo descontos](https://help.hi.com/pt/articles/8198731-hi-merch-recebendo-descontos.md)

## Română

### hi Debit Card

- [Cum să începeți cu cardul fizic](https://help.hi.com/ro/articles/8060619-cum-sa-incepeți-cu-cardul-fizic.md)
- [Abonamente Digitale](https://help.hi.com/ro/articles/6579438-abonamente-digitale.md)

### Disponibilitate și Eligibilitate

- [De ce am nevoie pentru a deveni membru hi?](https://help.hi.com/ro/articles/6579413-de-ce-am-nevoie-pentru-a-deveni-membru-hi.md): Deveniți membru câștigând puncte de status și obțineți acces la Card și Beneficii

### Verificarea identității \(KYC\)

- [De ce piața/regiunea în care mă aflu nu este acceptată?](https://help.hi.com/ro/articles/6045891-de-ce-piața-regiunea-in-care-ma-aflu-nu-este-acceptata.md)

### Your .hi Web3 Identity - powered by Unstoppable Domains

- [Despre domeniile .hi Premium](https://help.hi.com/ro/articles/8237790-despre-domeniile-hi-premium.md)
- [Cum să achiziționați un domeniu .hi premium](https://help.hi.com/ro/articles/8237796-cum-sa-achiziționați-un-domeniu-hi-premium.md)

### Contul tău hi

- [Mi-am pierdut telefonul. Cum îmi pot accesa contul meu hi?](https://help.hi.com/ro/articles/6045886-mi-am-pierdut-telefonul-cum-imi-pot-accesa-contul-meu-hi.md)
- [Pot avea mai multe conturi?](https://help.hi.com/ro/articles/6045892-pot-avea-mai-multe-conturi.md)
- [Câți ani trebuie să am pentru a deveni membru?](https://help.hi.com/ro/articles/6045889-cați-ani-trebuie-sa-am-pentru-a-deveni-membru.md)

### Personalizare Card - Metale Prețioase & NFT

- [Personalizare Card - Metale Prețioase & NFT](https://help.hi.com/ro/articles/6579445-personalizare-card-metale-prețioase-nft.md)

### hi Aplicație Mobilă, Produse & Servicii

- [Recompense, Seif, Câștiguri și Flexibil - care sunt acestea?](https://help.hi.com/ro/articles/6045985-recompense-seif-caștiguri-și-flexibil-care-sunt-acestea.md): Explicarea modului de funcționare a portofelului hi Wallet
- [Ce monede sunt acceptate pe platforma hi?](https://help.hi.com/ro/articles/6045987-ce-monede-sunt-acceptate-pe-platforma-hi.md): Token-uri acceptate în prezent
- [Totul despre IBAN-urile Personale](https://help.hi.com/ro/articles/6443594-totul-despre-iban-urile-personale.md): Tot ce trebuie să știți despre IBAN la hi.
- [Tutoriale Depozit IBAN](https://help.hi.com/ro/articles/6466112-tutoriale-depozit-iban.md): Iată cum să vă finanțați IBAN-ul personal EUR de la alte neobanci

### hi Beneficii

- [Beneficii de Membru la hi](https://help.hi.com/ro/articles/7992716-beneficii-de-membru-la-hi.md): Niveluri de Membru și Beneficii hi
- [Beneficii de călătorie cu hi](https://help.hi.com/ro/articles/6853616-beneficii-de-calatorie-cu-hi.md): Cele mai bune tarife, garantate la peste 4.000 de hoteluri de lux alese cu atenție din întreaga lume
- [Informații despre produs, detalii de comandă și livrare](https://help.hi.com/ro/articles/8198563-informații-despre-produs-detalii-de-comanda-și-livrare.md)
- [Primirea Reducerilor](https://help.hi.com/ro/articles/8198731-primirea-reducerilor.md)

## Pусский

### hi Дебетовая карта 

- [Как начать работу с физической картой](https://help.hi.com/ru/articles/8060619-как-начать-работу-с-физической-картой.md)
- [Активация виртуальной карты - краткое руководство](https://help.hi.com/ru/articles/6853582-активация-виртуальной-карты-краткое-руководство.md): Следуйте этому пошаговому руководству о том, как активировать виртуальную карту в первый раз.
- [Награды за расходы - получите до 5% обратно](https://help.hi.com/ru/articles/6579433-награды-за-расходы-получите-до-5-обратно.md)
- [Цифровые подписки](https://help.hi.com/ru/articles/6579438-цифровые-подписки.md)

### Доступность и соответствие требованиям

- [Что мне нужно, чтобы стать участником hi?](https://help.hi.com/ru/articles/6579413-что-мне-нужно-чтобы-стать-участником-hi.md): Станьте участником, заработав статусные баллы и получив доступ к карте и привилегиям

### Identity verification \(KYC\)

- [Почему рынок/регион, в котором я нахожусь, не поддерживается?](https://help.hi.com/ru/articles/6045891-почему-рынок-регион-в-котором-я-нахожусь-не-поддерживается.md)

### Your .hi Web3 Identity - powered by Unstoppable Domains

- [О премиальных доменах .hi](https://help.hi.com/ru/articles/8237790-о-премиальных-доменах-hi.md)
- [Как приобрести премиальный домен .hi](https://help.hi.com/ru/articles/8237796-как-приобрести-премиальный-домен-hi.md)

### Security at hi

- [Что такое многоуровневая матрица безопасности?](https://help.hi.com/ru/articles/5861398-что-такое-многоуровневая-матрица-безопасности.md)
- [Что мне делать, если я потеряю свой телефон?](https://help.hi.com/ru/articles/5861392-что-мне-делать-если-я-потеряю-свой-телефон.md)

### Your hi Account

- [Я потерял свой телефон. Как я могу получить доступ к своему аккаунту hi?](https://help.hi.com/ru/articles/6045886-я-потерял-свой-телефон-как-я-могу-получить-доступ-к-своему-аккаунту-hi.md)
- [Я не получил SMS-подтверждение, почему?](https://help.hi.com/ru/articles/6045890-я-не-получил-sms-подтверждение-почему.md)
- [Могу ли я изменить номер, который я использовал для создания учетной записи?](https://help.hi.com/ru/articles/5859777-могу-ли-я-изменить-номер-который-я-использовал-для-создания-учетной-записи.md)
- [Сколько мне должно быть лет, чтобы стать участником?](https://help.hi.com/ru/articles/6045889-сколько-мне-должно-быть-лет-чтобы-стать-участником.md)
- [Что делать, если чат-бот не отвечает?](https://help.hi.com/ru/articles/6045903-что-делать-если-чат-бот-не-отвечает.md)

### HI, наш токен участника

- [Про HI](https://help.hi.com/ru/articles/6045905-про-hi.md)

### Кастомизация карт - Драгоценные металлы и NFT

- [Кастомизация карт - Драгоценные металлы и NFT](https://help.hi.com/ru/articles/6579445-кастомизация-карт-драгоценные-металлы-и-nft.md)

### hi Мобильные приложения, продукты и услуги

- [Какие токены поддерживаются на платформе hi?](https://help.hi.com/ru/articles/6045987-какие-токены-поддерживаются-на-платформе-hi.md): Поддерживаемые в настоящее время токены
- [Все о персональном IBAN](https://help.hi.com/ru/articles/6443594-все-о-персональном-iban.md): Все, что вам нужно знать о IBAN в hi.
- [Туториалы по депозитам IBAN](https://help.hi.com/ru/articles/6466112-туториалы-по-депозитам-iban.md): Вот как пополнить ваш персональный IBAN в EUR из других необанков
- [Покупка & Продажа Криптовалюты](https://help.hi.com/ru/articles/6046189-покупка-продажа-криптовалюты.md): Информация о доступной в настоящее время функциональности

### hi Преимущества

- [Преимущества участников в hi](https://help.hi.com/ru/articles/7992716-преимущества-участников-в-hi.md): Уровни участников и hi преимущества
- [Почему у меня есть возможность подключить hi к внешнему кошельку?](https://help.hi.com/ru/articles/6095246-почему-у-меня-есть-возможность-подключить-hi-к-внешнему-кошельку.md)
- [Преимущества путешествия с hi](https://help.hi.com/ru/articles/6853616-преимущества-путешествия-с-hi.md): Лучшие цены гарантированы в более чем 4000 тщательно отобранных роскошных отелях по всему миру.
- [Информация о продукте, сведения о заказе и доставке](https://help.hi.com/ru/articles/8198563-информация-о-продукте-сведения-о-заказе-и-доставке.md)
- [Получение скидок](https://help.hi.com/ru/articles/8198731-получение-скидок.md)

### hi Подарочная Карта

- [hi Подарочные карты](https://help.hi.com/ru/articles/6046051-hi-подарочные-карты.md): Информация о подарочных Крипто

## Español

### Tarjetas de débito hi

- [Cómo empezar con la Tarjeta Física](https://help.hi.com/es/articles/8060619-como-empezar-con-la-tarjeta-fisica.md)
- [Activar la tarjeta virtual - Guía de inicio rápido](https://help.hi.com/es/articles/6853582-activar-la-tarjeta-virtual-guia-de-inicio-rapido.md): Sigue esta guía paso a paso sobre cómo activar tu Tarjeta Virtual por primera vez
- [Gastar cripto y fiat](https://help.hi.com/es/articles/6579428-gastar-cripto-y-fiat.md): Todo sobre la financiación de su tarjeta con Crypto o su IBAN personal, el cálculo de su saldo flexible y mucho más.
- [Recompensas por gastos - Obtenga hasta un 5% de devolución](https://help.hi.com/es/articles/6579433-recompensas-por-gastos-obtenga-hasta-un-5-de-devolucion.md)
- [Suscripciones digitales](https://help.hi.com/es/articles/6579438-suscripciones-digitales.md)

### Disponibilidad y requisitos

- [¿Qué necesito para convertirme en un miembro de hi?](https://help.hi.com/es/articles/6579413-que-necesito-para-convertirme-en-un-miembro-de-hi.md): Hágase socio ganando puntos de estatus y acceda a la Tarjeta y a las Ventajas
- [¿Cuándo se implantará la tarjeta hi en el resto del mundo?](https://help.hi.com/es/articles/6579412-cuando-se-implantara-la-tarjeta-hi-en-el-resto-del-mundo.md)

### Verificación de la identidad \(KYC\)

- [¿Qué es la "fuente de fondos" y qué documentos se aceptan?](https://help.hi.com/es/articles/6096405-que-es-la-fuente-de-fondos-y-que-documentos-se-aceptan.md)
- [¿Por qué el mercado/región en el que me encuentro no es compatible?](https://help.hi.com/es/articles/6045891-por-que-el-mercado-region-en-el-que-me-encuentro-no-es-compatible.md)

### Your .hi Web3 Identity - powered by Unstoppable Domains

- [Acerca de los dominios .hi premium](https://help.hi.com/es/articles/8237790-acerca-de-los-dominios-hi-premium.md)
- [Cómo comprar un dominio .hi premium](https://help.hi.com/es/articles/8237796-como-comprar-un-dominio-hi-premium.md)

### Seguridad en hi

- [¿Qué debo hacer si pierdo mi teléfono?](https://help.hi.com/es/articles/5861392-que-debo-hacer-si-pierdo-mi-telefono.md)

### Su cuenta hi

- [He perdido mi teléfono. Cómo puedo acceder a mi cuenta de hi?](https://help.hi.com/es/articles/6045886-he-perdido-mi-telefono-como-puedo-acceder-a-mi-cuenta-de-hi.md)
- [¿Puedo tener más de una cuenta?](https://help.hi.com/es/articles/6045892-puedo-tener-mas-de-una-cuenta.md)
- [¿Puedo cambiar el número que utilicé para crear mi cuenta?](https://help.hi.com/es/articles/5859777-puedo-cambiar-el-numero-que-utilice-para-crear-mi-cuenta.md)
- [¿Qué edad debo tener para convertirme en miembro?](https://help.hi.com/es/articles/6045889-que-edad-debo-tener-para-convertirme-en-miembro.md)
- [¿Qué debo hacer si el chatbot no responde?](https://help.hi.com/es/articles/6045903-que-debo-hacer-si-el-chatbot-no-responde.md)

### HI, nuestra token de afiliación

- [Acerca de HI](https://help.hi.com/es/articles/6045905-acerca-de-hi.md)

### Personalización de tarjetas - Metales preciosos y NFT

- [Personalización de tarjetas - Metales preciosos y NFT](https://help.hi.com/es/articles/6579445-personalizacion-de-tarjetas-metales-preciosos-y-nft.md)

### hi Aplicaciones móviles, productos y servicios

- [¿Qué tokens son compatibles con la plataforma hi?](https://help.hi.com/es/articles/6045987-que-tokens-son-compatibles-con-la-plataforma-hi.md): Tokens admitidos actualmente
- [Todo sobre los IBAN personales](https://help.hi.com/es/articles/6443594-todo-sobre-los-iban-personales.md): Todo lo que necesitas saber sobre el IBAN en hi.
- [Tutoriales de depósito IBAN](https://help.hi.com/es/articles/6466112-tutoriales-de-deposito-iban.md): Así es como puede financiar su IBAN personal en EUR desde otros neobancos
- [Compra y vende cripto](https://help.hi.com/es/articles/6046189-compra-y-vende-cripto.md): Información sobre las funciones disponibles actualmente

### Beneficios hi

- [Ventajas de la afiliación en la actualidad](https://help.hi.com/es/articles/7992716-ventajas-de-la-afiliacion-en-la-actualidad.md): Niveles de afiliación y beneficios
- [¿Por qué tengo la opción de conectar un monedero externo a hi?](https://help.hi.com/es/articles/6095246-por-que-tengo-la-opcion-de-conectar-un-monedero-externo-a-hi.md)
- [Beneficios en tus viaje con hi](https://help.hi.com/es/articles/6853616-beneficios-en-tus-viaje-con-hi.md): Las mejores tarifas, garantizadas en más de 4.000 hoteles de lujo cuidadosamente seleccionados en todo el mundo.
- [Información sobre el producto, detalles del pedido y envío](https://help.hi.com/es/articles/8198563-informacion-sobre-el-producto-detalles-del-pedido-y-envio.md)
- [Recibir reembolsos](https://help.hi.com/es/articles/8198731-recibir-reembolsos.md)

### Tarjeta de regalo hi

- [hi Tarjetas de regalo](https://help.hi.com/es/articles/6046051-hi-tarjetas-de-regalo.md): Información sobre cómo regalar criptomonedas

## 繁體中文

### hi借記卡

- [消费奖励 - 獲得高達 5% 的返現](https://help.hi.com/zh-TW/articles/6579433-消费奖励-獲得高達-5-的返現.md)
- [數字訂閱](https://help.hi.com/zh-TW/articles/6579438-數字訂閱.md)

### 可用性和資格

- [成為hi會員需要哪些條件？](https://help.hi.com/zh-TW/articles/6579413-成為hi會員需要哪些條件.md): 通過賺取狀態積分成為會員並獲得卡和福利

### 身份驗證 （KYC）

- [為什麼我所處的市場/地區不被支持？](https://help.hi.com/zh-TW/articles/6045891-為什麼我所處的市場-地區不被支持.md)

### Your .hi Web3 Identity - powered by Unstoppable Domains

- [關於高級 .hi 域名](https://help.hi.com/zh-TW/articles/8237790-關於高級-hi-域名.md)
- [如何購買高級 .hi 域名](https://help.hi.com/zh-TW/articles/8237796-如何購買高級-hi-域名.md)

### hi 安全性

- [如果我的手機丟了該怎麼辦？](https://help.hi.com/zh-TW/articles/5861392-如果我的手機丟了該怎麼辦.md)

### 你的hi 賬戶

- [我的手機丟了。如何訪問我的 hi 帳戶？](https://help.hi.com/zh-TW/articles/6045886-我的手機丟了-如何訪問我的-hi-帳戶.md)
- [如果聊天機器人沒有響應，我該怎麼辦？](https://help.hi.com/zh-TW/articles/6045903-如果聊天機器人沒有響應-我該怎麼辦.md)

### hi移動App，產品和服務

- [hi 平台支持哪些代幣？](https://help.hi.com/zh-TW/articles/6045987-hi-平台支持哪些代幣.md): 當前支持的代幣
- [關於個人 IBAN](https://help.hi.com/zh-TW/articles/6443594-關於個人-iban.md): 你需要了解的有關 IBAN 的所有信息。
- [買入和賣出加密貨幣](https://help.hi.com/zh-TW/articles/6046189-買入和賣出加密貨幣.md): 關於當前可用的功能介紹
- [CashHash, 說明](https://help.hi.com/zh-TW/articles/6046031-cashhash-說明.md): 通過CashHash，無需指定接收人即可完成轉賬

### hi 福利

- [hi 會員福利](https://help.hi.com/zh-TW/articles/7992716-hi-會員福利.md): 會員等級和hi福利
- [hi 旅行福利](https://help.hi.com/zh-TW/articles/6853616-hi-旅行福利.md): 全球 4,000 多家精心挑選的豪華酒店保證提供最優惠的價格
- [產品信息、訂單詳情和運輸](https://help.hi.com/zh-TW/articles/8198563-產品信息-訂單詳情和運輸.md)
- [接收返利](https://help.hi.com/zh-TW/articles/8198731-接收返利.md)

### 預付卡

- [關於預付卡及其運作方式](https://help.hi.com/zh-TW/articles/6842598-關於預付卡及其運作方式.md)
- [預付卡-快速入門指南](https://help.hi.com/zh-TW/articles/6834185-預付卡-快速入門指南.md)
- [消費獎勵](https://help.hi.com/zh-TW/articles/6829501-消費獎勵.md)

## Türkçe

### hi Banka Kartı

- [Fiziksel Kart ile nasıl başlanır?](https://help.hi.com/tr/articles/8060619-fiziksel-kart-ile-nasil-baslanir.md)
- [Sanal Kartınızı Etkinleştirin - Hızlı Başlangıç Kılavuzu](https://help.hi.com/tr/articles/6853582-sanal-kartinizi-etkinlestirin-hizli-baslangic-kilavuzu.md): Sanal Kartınızı ilk kez nasıl etkinleştireceğinize ilişkin bu adım adım kılavuzu izleyin
- [Harcama Ödülleri - %5'e varan Geri Ödeme](https://help.hi.com/tr/articles/6579433-harcama-odulleri-5-e-varan-geri-odeme.md)
- [Dijital Abonelikler](https://help.hi.com/tr/articles/6579438-dijital-abonelikler.md)

### Kullanılabilirlik ve Uygunluk

- [hi üyesi olmak için neye ihtiyacım var?](https://help.hi.com/tr/articles/6579413-hi-uyesi-olmak-icin-neye-ihtiyacim-var.md): Statü puanları kazanarak üye olun ve Kart ve Avantajlara erişin
- [hi Kart dünyanın geri kalanında ne zaman kullanıma sunulacak?](https://help.hi.com/tr/articles/6579412-hi-kart-dunyanin-geri-kalaninda-ne-zaman-kullanima-sunulacak.md)

### Kimlik Doğrulaması \(KYC\)

- [“Fon Kaynağı” nedir ve hangi belgeler kabul edilir?](https://help.hi.com/tr/articles/6096405-fon-kaynagi-nedir-ve-hangi-belgeler-kabul-edilir.md)
- [Bulunduğum pazar/bölge neden desteklenmiyor?](https://help.hi.com/tr/articles/6045891-bulundugum-pazar-bolge-neden-desteklenmiyor.md)

### Your .hi Web3 Identity - powered by Unstoppable Domains

- [Premium .hi Domainler Hakkında](https://help.hi.com/tr/articles/8237790-premium-hi-domainler-hakkinda.md)
- [Premium .hi Domaini Nasıl Alınır](https://help.hi.com/tr/articles/8237796-premium-hi-domaini-nasil-alinir.md)

### hi’da Güvenlik

- [Çok katmanlı güvenlik matrisi nedir?](https://help.hi.com/tr/articles/5861398-cok-katmanli-guvenlik-matrisi-nedir.md)

### hi hesabınız

- [Telefonumu kaybettim. hi hesabıma nasıl ulaşabilirim?](https://help.hi.com/tr/articles/6045886-telefonumu-kaybettim-hi-hesabima-nasil-ulasabilirim.md)
- [SMS doğrulamam gelmedi, neden?](https://help.hi.com/tr/articles/6045890-sms-dogrulamam-gelmedi-neden.md)
- [Birden fazla hesabım olabilir mi?](https://help.hi.com/tr/articles/6045892-birden-fazla-hesabim-olabilir-mi.md)
- [Üye olmak için kaç yaşında olmam gerekiyor?](https://help.hi.com/tr/articles/6045889-uye-olmak-icin-kac-yasinda-olmam-gerekiyor.md)
- [Sohbet botu yanıt vermiyorsa ne yapmalıyım?](https://help.hi.com/tr/articles/6045903-sohbet-botu-yanit-vermiyorsa-ne-yapmaliyim.md)

### HI, Üyelik Tokenimiz

- [HI Hakkında](https://help.hi.com/tr/articles/6045905-hi-hakkinda.md)

### hi Mobil Uygulamaları, Ürünler & Hizmetler

- [Ödüller, Kasa, Kazançlar ve Esnek: Bunlar nedir?](https://help.hi.com/tr/articles/6045985-oduller-kasa-kazanclar-ve-esnek-bunlar-nedir.md): hi Cüzdanınızın nasıl çalıştığının açıklaması
- [hi platformunda hangi tokenler destekleniyor?](https://help.hi.com/tr/articles/6045987-hi-platformunda-hangi-tokenler-destekleniyor.md): Şu anda desteklenen tokenler
- [Kişisel IBAN'lar hakkında her şey](https://help.hi.com/tr/articles/6443594-kisisel-iban-lar-hakkinda-her-sey.md): hi'daki IBAN hakkında bilmeniz gereken her şey.
- [IBAN Yatırma Eğitimleri](https://help.hi.com/tr/articles/6466112-iban-yatirma-egitimleri.md): EUR kişisel IBAN'ınızı diğer neobanklardan nasıl finanse edeceğiniz aşağıda açıklanmıştır
- [Kripto Al ve Sat](https://help.hi.com/tr/articles/6046189-kripto-al-ve-sat.md): Şu anda mevcut olan işlevsellik hakkında bilgi
- [CashHash, açıkladı](https://help.hi.com/tr/articles/6046031-cashhash-acikladi.md): CashHash hakkında her şey, alıcı belirtmeden para gönderin

### hi Avantajları

- [hi'da Üyelik Avantajları](https://help.hi.com/tr/articles/7992716-hi-da-uyelik-avantajlari.md): Üyelik Seviyeleri ve hi Avantajları
- [Neden hi'a harici bir cüzdan bağlama seçeneğim var?](https://help.hi.com/tr/articles/6095246-neden-hi-a-harici-bir-cuzdan-baglama-secenegim-var.md)
- [hi ile Seyahat Avantajları](https://help.hi.com/tr/articles/6853616-hi-ile-seyahat-avantajlari.md): Dünya genelinde özenle seçilmiş 4.000'den fazla lüks otelde garantili en iyi fiyatlar
- [Ürün Bilgileri, Sipariş Detayları ve Kargo](https://help.hi.com/tr/articles/8198563-urun-bilgileri-siparis-detaylari-ve-kargo.md)
- [İndirim Alma](https://help.hi.com/tr/articles/8198731-indirim-alma.md)

### hi Hediye Kartı

- [hi Hediye Kartları](https://help.hi.com/tr/articles/6046051-hi-hediye-kartlari.md): Kripto hediye etme hakkında bilgi

## Tiếng Việt

### Thẻ Ghi Nợ hi

- [Kích Hoạt Thẻ Ảo Của Bạn - Hướng Dẫn Bắt Đầu Nhanh](https://help.hi.com/vi/articles/6853582-kich-hoạt-thẻ-ảo-của-bạn-hướng-dẫn-bắt-dầu-nhanh.md): Làm theo hướng dẫn từng bước này về cách kích hoạt Thẻ Ảo của bạn lần đầu tiên
- [Phần Thưởng Chi Tiêu - Nhận lại tới 5%](https://help.hi.com/vi/articles/6579433-phần-thưởng-chi-tieu-nhận-lại-tới-5.md)
- [Dịch vụ kỹ thuật số](https://help.hi.com/vi/articles/6579438-dịch-vụ-kỹ-thuật-số.md)

### Tính khả dụng & Đủ điều kiện

- [Tôi cần những gì để trở thành một thành viên hi?](https://help.hi.com/vi/articles/6579413-toi-cần-những-gi-dể-trở-thanh-một-thanh-vien-hi.md): Trở thành thành viên bằng cách kiếm điểm trạng thái và có quyền truy cập vào Thẻ và Lợi ích

### Xác minh danh tính \(KYC\)

- ["Nguồn tiền" là gì và những tài liệu nào được chấp nhận?](https://help.hi.com/vi/articles/6096405-nguồn-tiền-la-gi-va-những-tai-liệu-nao-dược-chấp-nhận.md)
- [Tại sao thị trường/khu vực tôi đang ở không được hỗ trợ?](https://help.hi.com/vi/articles/6045891-tại-sao-thị-trường-khu-vực-toi-dang-ở-khong-dược-hỗ-trợ.md)

### Your .hi Web3 Identity - powered by Unstoppable Domains

- [Giới thiệu về Tên Miền .hi Cao Cấp](https://help.hi.com/vi/articles/8237790-giới-thiệu-về-ten-miền-hi-cao-cấp.md)
- [Cách mua tên miền .hi cao cấp](https://help.hi.com/vi/articles/8237796-cach-mua-ten-miền-hi-cao-cấp.md)

### Tài khoản hi của bạn

- [Tôi cần bao nhiêu tuổi để trở thành thành viên?](https://help.hi.com/vi/articles/6045889-toi-cần-bao-nhieu-tuổi-dể-trở-thanh-thanh-vien.md)

### Ứng dụng hi, Sản phẩm & Dịch vụ Di động

- [Những token nào được hỗ trợ trên nền tảng hi?](https://help.hi.com/vi/articles/6045987-những-token-nao-dược-hỗ-trợ-tren-nền-tảng-hi.md): Token hiện đang được hỗ trợ
- [Tất cả về IBAN Cá Nhân](https://help.hi.com/vi/articles/6443594-tất-cả-về-iban-ca-nhan.md): Mọi thứ bạn cần biết về IBAN tại hi.
- [Hướng dẫn Nạp qua IBAN](https://help.hi.com/vi/articles/6466112-hướng-dẫn-nạp-qua-iban.md): Đây là cách nạp tiền vào IBAN cá nhân EUR của bạn từ các ngân hàng kỹ thuật số khác

### Quyền lợi của hi

- [Những quyền lợi thành viên từ hi](https://help.hi.com/vi/articles/7992716-những-quyền-lợi-thanh-vien-từ-hi.md): Hạng thành viên của hi và những lợi ích kèm theo
- [Tại sao tôi có tùy chọn kết nối ví ngoài với hi?](https://help.hi.com/vi/articles/6095246-tại-sao-toi-co-tuy-chọn-kết-nối-vi-ngoai-với-hi.md)
- [Quyền Lợi Du Lịch với hi](https://help.hi.com/vi/articles/6853616-quyền-lợi-du-lịch-với-hi.md): Mức giá tốt nhất, được đảm bảo tại hơn 4,000 khách sạn sang trọng, được lựa chọn cẩn thận trên toàn cầu