All Collections
Your hi Account
Troubleshooting & Support
What should I do if the chatbot is not responding?
What should I do if the chatbot is not responding?
A
Written by Angelina
Updated over a week ago

At times, the bot can become overloaded with requests - this is a constraint of the Telegram system.

You can try hard-stopping the bot, via the bot settings. After you stop the bot, restart your mobile device and wait for 10 mins before launching the bot again. Type /start Or Type “hi” to get the menu inside the telegram bot here

Did this answer your question?