Here are the fastest ways for you to get help if you need it
​
​1. Browse our articles in the Help Center
2. Use the Live Chat function directly within the hi App, and our team will help you as quickly as possible.
​
Please note that email support is now only reserved for members who are unable to access their hi account.
​
Only if you have lost access to your hi account, either because your account is locked, compromised or you need to reset your Google Authenticator, you can email membersupport@hi.com or join one of the 19+ communities on Telegram by following the link here
​
​