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How can I get in touch with the hi team?
How can I get in touch with the hi team?

Contacting hi

A
Written by Angelina
Updated over a week ago

Here are the fastest ways for you to get help if you need it

1. Browse our articles in the Help Center
2. Use the Live Chat function directly within the hi App, and our team will help you as quickly as possible.

Please note that email support is now only reserved for members who are unable to access their hi account.

Only if you have lost access to your hi account, either because your account is locked, compromised or you need to reset your Google Authenticator, you can email membersupport@hi.com or join one of the 19+ communities on Telegram by following the link here

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