Here's how to set up 2FA via Google Authenticator for hi;

  1. Download Google Authenticator on your mobile from Google Play or App Store.

  2. Click ‘Set Up’ for Google Authentication in hi Web App.

  3. Go to Google Authenticator App. Select ‘Scan a QR code’ or ‘Enter a setup key’.

  4. Scan the QR code displayed in hi Web App; OR Copy & Paste the key shown to Google Authenticator App. *

  5. Copy the 6-digit code shown in your Google Authenticator App.

Go back to hi Web App and paste the code.

Check out our step-by-step guide here and follow the video tutorial

Can’t access Google Authenticator or have questions?

Send us an email at [email protected] and let our team find a fix for you.

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