Am I eligible to receive the Virtual Card?
Initially, the Card is available to members from countries in the EEA and UK. As a reminder, here's the full list of countries:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Liechtenstein, Luxembourg, Latvia, Lithuania, Netherlands, Norway, Poland, Portugal, Slovenia, Slovakia, Spain, Sweden and United Kingdom
What will I be able to do with the Virtual Card?
View your Card details
Spend online
Manage / track transactions
Earn Spend Rewards
Get up to 100% rebate on lifestyle subscriptions
Redeem Travel Perks
Review and track your Rewards
How long does it take to verify my address?
Typically this takes 1-2 business days, though possibly much sooner. We'll notify you as soon as it's been activated. If it takes longer, please reach out to cards@hi.com
Why do you need my address for the Virtual Card?
Address and identity verification is a security requirement for the issuance of a Debit Mastercard.
Will I be able to have more than one virtual card?
Initially, members will only be able to order 1 virtual card, with a view to roll out additional cards at a later stage. The number of virtual cards per member is dependent on the membership tier.