Virtual Card Set Up
A
Written by Angelina
Updated over a week ago

Am I eligible to receive the Virtual Card?

Initially, the Card is available to members from countries in the EEA and UK. As a reminder, here's the full list of countries:

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Liechtenstein, Luxembourg, Latvia, Lithuania, Netherlands, Norway, Poland, Portugal, Slovenia, Slovakia, Spain, Sweden and United Kingdom

What will I be able to do with the Virtual Card?

  • View your Card details

  • Spend online

  • Manage / track transactions

  • Earn Spend Rewards

  • Get up to 100% rebate on lifestyle subscriptions

  • Redeem Travel Perks

  • Review and track your Rewards

How long does it take to verify my address?

Typically this takes 1-2 business days, though possibly much sooner. We'll notify you as soon as it's been activated. If it takes longer, please reach out to cards@hi.com

Why do you need my address for the Virtual Card?

Address and identity verification is a security requirement for the issuance of a Debit Mastercard.

Will I be able to have more than one virtual card?

Initially, members will only be able to order 1 virtual card, with a view to roll out additional cards at a later stage. The number of virtual cards per member is dependent on the membership tier.

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