I’ve just received my Card! How can I activate it?
Log in to your hi Mobile App and go to the Card tab
Hit 'Activate Card'
Enter the CVC of your card found on the reverse of your hi Debit Card
Boom. All done - time to get spending!
How do I top up my Card balance?
To make a purchase using your debit card, you will need to have funds in your IBAN account (either Euros or Pound Sterling) or hold crypto assets.
Read all about funding your Card with Crypto or Fiat here
How do I set up my PIN?
Go to the hi App and navigate to the Card Settings page to view your PIN. Card PIN can be changed at any time at ATMs.
Can I add my Physical Card to Apple/Google Pay?
Not yet - but soon!
What will I be able to do with the Physical Card?
View your Card details
Spend in-store or online
Withdraw from ATMs
Manage / track transactions
Earn Spend Rewards
Get up to 100% rebate on lifestyle subscriptions
Redeem Travel Perks
Review and track your Rewards
I would like to order a Physical Card but am waiting for NFT Customization.
Don’t worry! You can place an order for your hi Physical Card now, and later when the NFT Customizable Card rolls out, you’ll be able to order another one then!