Step-by-Step Guide to ID Verification - Tier 1

Open your hi mobile App

Go to Profile & Settings

Select "KYC Tier 1 - Verify Your Identity"

If you see this pop-up message, Select “Verify Identity Now”

Follow the instructions to upload the ID document

You can either select "From Camera" to take new photos, or

If you already have them saved in your device's gallery, simply choose "From Gallery"

Check out our tips for uploading your ID correctly at this link

Fit your ID into the frame and let the instructions guide you

Just a friendly reminder to include both the front and back sides of your ID card when submitting it

Feel free to check out our helpful guide here about which documents are acceptable

Select the type of ID document you would like to submit

Upload the non-edit image of your document from your device

If you are submitting an ID card remember to include both the front and back sides of your card

Press "Go" to start the Selfie verification

Fit your face within the circle and let the instructions guide you

Here are some helpful tips to ensure you get the best shot possible