Information about the documents needed for verification and the KYC process

All About: KYC verification

If members want to withdraw, deposit, buy or sell cryptocurrencies on the hi platform they will need to pass identity verification.

What’s the difference between Level 1 & Level 2 Verification?

A step-by-step to verifying your identity so you can get the most out of your experience with hi.

How to proceed if you have been asked to resubmit your details

Information about most common rejection reasons

Information on how to proceed if you haven't received an OTP

Details about our "Know Your Customer" verification process

Find answers and get help from Intercom Support and Community Experts

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